What do I do if I am involved in an auto accident?

	STAY CALM Call Police and/or Medical Services if needed CAUTION - DO NOT MOVE AUTO Exchange insurance information with others involved in accident Exchange Driver's License information, get license plate numbers.
IMPORTANT – At this point, as the vehicle owner, you have the legal right to have your vehicle towed directly to the repair shop of your choice, avoiding unnecessary charges to your insurance company.

  Who do I contact next?
If you want to use Smiley Body Shop and take advantage of our Express Services which can SAVE you an average of 7 ½ days in the claims and repair process, then contact our office and request Express Services.
Because this is an area we deal with daily as opposed to our customer who has to deal with this on an average of once every 4 to 6 years, we can eliminate the confusion normally associated with the Auto repair claims process.

  How long will it take?
If you choose Express Services, it will be much faster and less expensive to all.  With the Normal Claims Process . . . expect delays!

  Will the paint match?
Yes, We Guarantee It!

  What about my deductible?
A little known but interesting Fact!:
If you are a responsible for paying a deductible, you have the legal right to spend your deductible to pay for any portion of the repairs needed on your car.

As in example:
Your insurance company chooses not to pay for adequate paint procedures to assure a perfect match, you have the right to use a portion of your deductible dollars to pay for this service. The insurance company is obligated as your carrier, to pay the balance or shortage of your deductible.

  To whom do I pay my deductible?
The repair shop, upon completion of repairs.

  Is there an Easier Way?
Yes! Please see our Express Services